Sales Executive (Phone/Field)

Duties & Responsibilities

3LPA + Commissions

Identify and develop new customers, distributors, dealers, and industrial clients for chemical products.
Maintain and strengthen relationships with existing customers to ensure repeat business and customer satisfaction.
Achieve monthly, quarterly, and annual sales targets as assigned by management.
Understand customer requirements and recommend suitable chemical products based on their applications and specifications.
Prepare and share quotations, product details, technical information, and commercial proposals with customers.
Conduct regular customer visits, meetings, and follow-ups to generate new business and maintain existing accounts.
Coordinate with customers regarding product samples, trials, technical requirements, and product approvals.
Negotiate prices, payment terms, delivery schedules, and other commercial conditions within company guidelines.
Follow up on enquiries, quotations, orders, payments, and pending deliveries.
Coordinate with production, quality control, logistics, and accounts teams to ensure smooth order execution and timely delivery.
Monitor market trends, competitor activities, pricing, and customer requirements.
Develop new market opportunities and identify potential applications for the company’s chemical products.
Maintain accurate records of customer interactions, sales activities, enquiries, orders, and market information.
Handle customer complaints and coordinate with the relevant departments for timely resolution.
Ensure compliance with company policies, product handling requirements, and applicable safety guidelines.
Prepare regular sales reports and provide market feedback and sales forecasts to management.

Qualifications

Sales Executive – Qualifications

Relevant Education
1–3 years of experience in sales, preferably in the chemical, industrial, manufacturing, or B2B sector.
Good understanding of chemical products, industrial applications, and customer requirements.
Strong knowledge of sales processes, customer relationship management, and business development.
Good negotiation and presentation skills.
Excellent verbal and written communication skills.
Ability to understand product specifications, technical documents, and Safety Data Sheets (SDS) is an advantage.
Basic knowledge of MS Office, particularly Excel and Word.
Willingness to travel for customer visits and business development activities.
Strong ability to achieve sales targets and develop new business opportunities.
A valid driving licence and willingness to travel locally or regionally may be required.

Behavior

Confident, professional, and customer-oriented personality.
Strong communication and interpersonal skills.
Self-motivated and target-driven approach.
Proactive attitude toward finding new customers and business opportunities.
Strong negotiation and persuasion skills.
Ability to build long-term relationships with customers.
Good listening skills and ability to understand customer needs.
Positive attitude and ability to handle rejection and pressure professionally.
Strong follow-up discipline and sense of responsibility.
Honest, ethical, and transparent approach to business dealings.
Good problem-solving and decision-making abilities.
Adaptable and willing to learn about new chemical products, applications, and markets.
Good teamwork and coordination skills.
Attention to detail, particularly when dealing with product specifications, pricing, orders, and documentation.
Results-oriented mindset with a strong commitment to achieving company objectives.

Sales Executive (Phone/Field)

Sales Executive (Phone/Field)

Duties & Responsibilities

Qualifications

Sales Executive – Qualifications

Behavior

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